Client Services Manager
Mixpo is looking for a Client Services Manager, who will work closely with a variety of customer contacts on a daily basis to train, share best practices, launch, analyze and optimize campaigns, help with advertiser pitches as needed, and provide general account support – all with a goal of driving faster adoption and utilization of the Mixpo platform, and achieving high customer satisfaction.
The ideal candidate should have a strong account management background working with clients in an interactive advertising agency or advertising technology business, with a thorough understanding of online advertising campaigns. This role requires strong project management skills including exceptional written and verbal communication abilities, managing client expectations, meeting deadlines, multi-tasking, and managing across functional groups.
Specific job responsibilities include:
- Manage existing partner relationships to drive further adoption, increase campaign renewals and optimize creative executions
- Partner with sales to activate, train and successfully launch new clients
- Provide daily support, best practices and insight to customers
- Present campaign results and insights to maximize campaign effectiveness
- Identify client needs and work with team members to provide online video advertising solutions
- Provide regular account status updates via call reports and verbal communication
Specific job requirements include:
- Minimum three years of client service experience at an online advertising technology, agency or publisher business
- Bachelor’s Degree required, Marketing or equivalent degree preferred
- Knowledge of interactive advertising and online media. Rich media advertising experience preferred
- Creative thinking and problem solving abilities
- Ability to work successfully with teams, handle multiple projects and meet deadlines
- Proficiency with Excel, Word and PowerPoint
- Strong entrepreneurial attitude required
- Experience in a startup or fast paced technology environment desirable
Compensation: Salary + benefits (100% medical, dental, vision) + stock options+ monthly transportation allowance.
If you are a self-starter, who is passionate about winning and being part of a growing team, we would love to talk.
Apply now